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Welcome to the Service Desk Analyst Training Course

Introduction

In order to get the best out of this course, I will recommend you:

  1. Download the Pre-course material.
  2. Study the materials and note any questions you may have.
  3. Attend the Instructor-led live session.
  4. Go through the videos repeatedly until you’re ready for the exam

Course Curriculum

Live Class Resources
SDA Live Class Dec 22-24 Resources 00:00:00
Live Class Day 1: Recordings, Slide, Whiteboard & Questions
SDA Live Class Dec 22 –24: Day 1 Session 1 01:47:00
SDA Live Class Dec 22 –24: Day 1 Session 2 01:53:00
SDA Live Class Dec 22 –24: Day 1 Session 3 00:53:00
Live Class Day 2: Recordings, Slide, Whiteboard & Questions
SDA Live Class Dec 22 –24: Day 2 Session 1 01:50:00
SDA Live Class Dec 22 –24: Day 2 Session 2 01:51:00
SDA Live Class Dec 22 –24: Day 2 Session 3 00:54:00
Live Class Day 3: Recordings, Slide, Whiteboard & Questions
SDA Live Class Dec 22 –24: Day 3 Session 1 01:49:00
SDA Live Class Dec 22 –24: Day 3 Session 2 01:41:00
SDA Live Class Dec 22 –24: Day 3 Session 3 01:00:00

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PRIVATE COURSE
  • PRIVATE
  • 90 Days

Instructors

8 STUDENTS ENROLLED

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