Setup Menus in Admin Panel

Course Curriculum

Section 1: Introduction to Service Design
ITIL Service Design Syllabus 00:00:00
Introductory lesson to Service Design 00:00:49
Intro to SD: ITIL Library Constituents 00:02:03
Intro to SD: Module Objectives 00:00:49
Intro to SD: Service Management 00:02:00
Intro to SD: Value Proposition. 00:02:00
Intro to SD: Utility and Warranty 00:01:52
Intro to SD: Value of SD to the Business 00:00:26
Intro to SD: Functions Roles and Processes 00:01:17
Intro to SD: Purpose of Service Design 00:01:04
Intro to SD: Objectives of Service Design. 00:01:04
Intro to SD: Benefits of Service Design 00:03:42
Intro to SD: Implementation of ITIL Service Mgt 00:01:38
Intro to SD: Understanding of SD Package. 00:01:17
Intro to SD: Content of SD Package 00:01:42
Intro to SD: Content of SDP in Detail. 00:01:10
Intro to SD: Service Requirement. 00:01:05
Intro to SD: SD and Topology Aspect 00:01:06
Intro to SD: Organizational Readiness Assessment. 00:00:52
Intro to SD: Service Lifecycle Plan. 00:01:29
Intro to SD: The SDP Lifecycle Plan. 00:01:48
Intro to SD: Service Operational Acceptance 00:00:49
Intro to SD: Service Acceptance Criteria 00:00:35
Intro to SD: Example of Service Acceptance Criteria 00:00:32
Intro to SD: Summary. 00:00:32
Value to the business Quiz 00:12:00

Course Reviews

N.A

ratings
  • 5 stars0
  • 4 stars0
  • 3 stars0
  • 2 stars0
  • 1 stars0

No Reviews found for this course.

Related Courses

PRIVATE COURSE
  • PRIVATE
  • 365 Days

Instructors

Profile Photo
DejiPPM
62 STUDENTS ENROLLED

Search Courses

Instructor Details

Profile Photo
DejiPPM
More Courses by Deji